I wanted to note something I noticed today and yesterday about the customer service in California. It beats the pants off of anything I’ve seen in Halifax.
Since we’ve gotten here we normally travel in a very large group – about 15 or so reps plus trainers – anywhere we go. This being said, when we swarm in, all wearing the same shirt I might add, they don’t skip a beat. 15 prepaid cell phones, all activated on the spot, please? Sure, no problem. I was very impressed with Radio Shack when we stormed in for our phones.
Another similar situation was this morning when we marched into Wells Fargo unannounced to open 18 checking accounts. No hesitation, no delays, we were organized and began processing without skipping a beat.
On another note, we get to knock our first house tomorrow. Am I prepared? I hope so. I will post about it tomorrow.
Wed, Apr 30, 2008
California